UCAS Helpline Contact Number

The UCAS helpline (Universities and Colleges Admissions Service) can be contacted by phone: Open Monday-Friday – 8:30 AM-6:00 PM.

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UCAS Telephone Helpline Hours

The UCAS helpline is available to take your call Monday-Friday – 8:30 AM-6:00 PM. Holiday phone hours may be different.

Day Open Closed
Monday 8:30 AM 6:00 PM
Tuesday 8:30 AM 6:00 PM
Wednesday 8:30 AM 6:00 PM
Thursday 8:30 AM 6:00 PM
Friday 8:30 AM 6:00 PM

Tips for Contacting the Universities and Colleges Admissions Service

• When you call the UCAS phone number, have any of the details ready that may assist with your call. This might include your course details, account or login information, personal details and card details, should you be making a payment.

• You will be prompted by an automated voice messaging system, listen for the phone prompts.

The team at the UCAS customer service number can help with a range of issues, including:

• Advice on University choices
• Making an application
• Finding out entry requirements
• Advice on funding
• Using the undergraduate application system

Frequently Asked Questions

How do I make an application?

You must first be registered with UCAS before you can make an application. The process can be tough as there is a lot of information to fill out with your University application, but they can assist and they have plenty of advice along the way. To speak to an adviser, call the UCAS number above.

What is meant by “entry requirements”?

Entry requirements are the minimum criteria needed to start studying at a college or university. This varies from place to place. The list of entry requirements is available online at the their website or you can ring the UCAS telephone number and speak to an adviser to find out more.

What happens after my application has been sent?

The  advisers will process your application after you’ve sent it in and will send you a welcome email. The email will include a Personal ID – you can use this to check the progress of your application at any time through the UCAS contact number or website.

Does UCAS offer a student loan service?

It does not directly offer student finance, but can help in sharing your information with your local funding organisation. Finance for UK undergraduate applications and help with applications can be found on their website.

About the UCAS

UCAS (The Universities and Colleges Admissions Service) is a registered charity based in the United Kingdom. It operated the application for colleges and British universities across the UK. It receives it’s income from the fees charged to applicants as well as advertising and a fee charged to universities.

The services they provide include:

• Online application portals
• Free information on universities and applications
• Advice to students considering higher education
• Helping students with paperwork

The organisation was formed in 1992 through the merger of UCCA (Universities Central Council on Admissions) and PCAS (Polytechnics Central Admissions System). In recent years, they stopped using paper applications and now only accepts applications that are dome online through their website.

Just about all universities and higher education colleges in the UK use UCAS as their application service and any student applying for an undergraduate, must use the UCAS service.

The personal statement that is required in the application is vital to acceptance into universities and colleges and they offer assistance and advice on what is expected of applicants. The subject matter includes interests, suitability, achievements and commitment to education.

Postal Address

New Barn Lane
GL52 3LZ