Ticketmaster Customer Service Contact Number

The Ticketmaster customer services helpline can be contacted by phone: Open Monday – Friday 9:00 AM-8:00 PM and Saturday – Sunday 10:00 AM-4:00 PM.

*Calls to 084 numbers cost 7p per minute plus your phone company’s access charge. We are not associated or affiliated with any of the companies or government agencies listed on the website, trademarks are property of their respective owners

Ticketmaster Customer Service Hours

The customer services team at the Ticketmaster phone number is available to take your call Monday – Friday 9:00 AM-8:00 PM and Saturday – Sunday 10:00 AM-4:00 PM. Holiday and event release support hours may be different.

Day Open Closed
Monday 9:00 AM 8:00 PM
Tuesday 9:00 AM 8:00 PM
Wednesday 9:00 AM 8:00 PM
Thursday 9:00 AM 8:00 PM
Friday 9:00 AM 8:00 PM
Saturday 10:00 AM 4:00 PM
Sunday 10:00 AM 4:00 PM

Tips for Contacting Ticketmaster

• Have all the necessary details ready with you when you call the Ticketmaster telephone number. This could include your account number, your personal details, ticket number (including time and date), etc.

• You will be placed in a short queue and you must follow the instructions from the voice messaging system – this will ensure you get through to the correct department and speak to an advisor who will best be able to answer your enquiry.

You can contact Ticketmaster helpline for many reasons including:

• Changing ticket details
• Making a payment
• Making an order
• Cancelling a ticket
• Requesting a refund
• Confirming a booking
• Getting access information
• Updating your address

Frequently Asked Questions

When will I get my tickets?

Your tickets will be sent out as soon as they have arrived from the client. This is usually prompt, but it could be up to 5 days before the event. If you have ordered tickets and they haven’t arrived in time, please call the Ticketmaster customer service number and speak to an agent.

Where is my booking confirmation?

If you gave an email address, you will receive a confirmation email within 72 hours. You can also look at your account online by checking your order history.

If you booked over the phone, you can print a receipt directly by using the card details you paid with and your phone number. For assistance on this ring the Ticketmaster contact number.

Can I get a refund?

You can be refunded if and only if your event has been cancelled. If you can’t make it to your event, you can try to sell the tickets on their resale site.

You can limit this scenario by making absolutely sure you can make it in the first place. Many tickets are impulse buys that might not always be a good idea.

Ticketmaster Number Phone Menu Options & Dial Shortcuts

Get through the automated phone messaging system fast.

Menu Option Dial Code
Customer Service Query 1
Redeem A Society Of London Theatre Token Or A Ticket Master Gift Card 2
Make A Booking 3

About Ticketmaster UK

Ticketmaster Entertainment Inc is an American ticket sales company based in West Hollywood, California and has branches all around the world. It merged with Live Nation in 2010 (Live Nation is the world’s largest concert promotion company) to become “Live Nation Entertainment”.

It acts as an agent – promoting and selling tickets (reference) that are supplied by event promoters.

In 2010 the company purchased the British giant ticket exchange website, “getmein.com”.

Founded in 1976, it specialises in:

• Ticketing technology
• Ticket Sales
• Ticket Resales
• Marketing and distribution of event tickets
• Support of venue renovation

Postal Address

Sevendale House
7 Dale Street
M1 1JA

Ticketmaster Customer Services
PO Box 798
M60 1WU