Tesco Mobile Customer Service Contact Number

The Tesco Mobile customer services helpline can be contacted by phone: Open Monday-Friday- 8:00 AM-9:00 PM, Saturday – 8:00 AM-8:00 PM and Sunday 10:00 AM-6:00 PM.

Customer Service is OpenHelpline is Open
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Tesco Mobile Customer Service Hours

The Tesco Mobile helpline is available to take your call Monday-Friday- 8:00 AM-9:00 PM, Saturday – 8:00 AM-8:00 PM and Sunday 10:00 AM-6:00 PM. Holiday service hours may be different.

Day Open Closed
Monday 8:00 AM 9:00 PM
Tuesday 8:00 AM 9:00 PM
Wednesday 8:00 AM 9:00 PM
Thursday 8:00 AM 9:00 PM
Friday 8:00 AM 9:00 PM
Saturday 8:00 AM 8:00 PM
Sunday 10:00 AM 6:00 PM

Tips for Contacting Tesco Mobile

• When you get through to the Tesco Mobile customer care line, you will be prompted by the automated voice system – please be precise in your answers as this will help to get you through to the correct department.

• Before you call Tesco Mobile customer services, please remember to have your details with you. This will be your mobile phone number, your account number and possibly some personal details that you will need to verify to be able to make an enquiry.

• Please treat the staff at the Tesco Mobile customer service number with their due courtesy and respect – they are not responsible for any errors or complaints that you might have.

Frequently Asked Questions

How do I set up my voicemail?

Your default voicemail PIN code is 8705, but you will be required to change it. Dial 905 to change your PIN and 4455 to reset your PIN to default. If this does not work or if you need some help, call the Tesco Mobile phone number listed here to speak to an advisor.

Turn your voicemail on or off free from your handset:

Call 2905 to turn your voicemail on and call 2915 to turn it off.
To listen to your voicemail, call 905.

Can I change my tariff?

Yes you can. Simply dial 4455 from your mobile or ring the Tesco Mobile contact number and speak to an agent who will run through the possible tariff options with you.

If you are after some data only, you can call the Tesco Mobile telephone number and talk to an agent, or you can go to your account online and select a “one-off bundle”.

What do I get for joining Tesco Mobile?

The “perks” are dependent on which tariff you choose and can include some or all of the following:

• 50MB free data
• 150 free minutes to any network
• 500 free minutes to other devices

For more information contact Tesco Mobile support number provided here.

Tesco Mobile Phone Menu Options & Dial Code Shortcuts

Get through the automated phone messaging system fast. Have your account number ready.

Menu Option Dial Code
Mobile Phone 1
Pay Montly Enquiries 11
Tesco Mobile 131
Sales Team 1311
Refunds Or Delivery 1312
Tesco Mobile Customer Care 1313
Sales On Other Networks 132

About Tesco Mobile

Tesco Mobile Limited is a mobile network operator under the supermarket chain giant, Tesco. The network is virtual – meaning that they have no physical network, but rather use the already established O2 network (in the UK). They operate in the United Kingdom, Ireland (under Three Ireland), Hungary (Vodafone) and Slovakia.

Ireland’s version of Tesco Mobile was also on the o2 network until 2015. This was die to a deal being struck in 2006, where they (o2) would offer the same virtual network as they do in the UK. After Three purchased o2, the announcement was made that all o2 services would cease to operate in Ireland and the o2 brand would be absorbed by Three Ireland.

The network has been active since 2003 when the supermarket giant decided to move into the mobile phone market (reference). Negotiations were made and a decision was reached to use virtual networks. Tesco had at the time been moving it’s stores into the far East and expanding throughout the UK. The group is known for their competitive pricing and location convenience.

Postal Address

Tesco Mobile Limited
Dumers Lane
United Kingdom