The Sainsbury’s Bank customer services helpline can be contacted by phone: Open Monday – Friday – 8:00 AM-10:00 PM and Saturday – 8:00 AM-7:00 PM and Sunday 10:00 AM- 4:00 PM.
Sainsbury’s Bank Customer Service Hours
The Sainsbury’s Bank customer services team is available to take your call Monday – Friday – 8:00 AM-10:00 PM and Saturday – 8:00 AM-7:00 PM and Sunday 10:00 AM- 4:00 PM.
|Monday||8:00 AM||10:00 PM|
|Tuesday||8:00 AM||10:00 PM|
|Wednesday||8:00 AM||10:00 PM|
|Thursday||8:00 AM||10:00 PM|
|Friday||8:00 AM||10:00 PM|
|Saturday||8:00 AM||7:00 PM|
|Sunday||10:00 AM||4:00 PM|
Why contact Sainsbury’s Credit Card customer service?
– To make a query about Sainsbury’s Credit Card products or services
– To request to become a credit card holder
– To get help with a current Sainsbury’s credit card
– To request that an account be closed
– To make a query about changing the type of credit card you have
– To discuss increasing or decreasing a credit limit
– To report a credit card as lost or stolen
– To report suspicious activity on your account
– To change the mobile number associated with your account
– To get help paying your credit card bill
– To get support arranging a direct debit for your credit card payments
– To tell Sainsbury’s Bank that you will be using your credit card abroad
– To ask a question about fees and charges for using your credit card abroad
If you are a current Sainsbury’s Credit Card customer, you may be required to answer security questions that you set up when you opened your account – make sure to have relevant security information to hand.
However, you should not ever be asked to share your PIN number. Keep in mind, some changes can be made by logging in to your online account on the Sainsbury’s Bank website.
About Sainsbury’s Credit Card
Sainsbury’s Credit Card is a service provided by Sainsbury’s Bank. The bank is a British, wholly owned subsidiary of J Sainsbury plc, which also owns Sainsbury’s supermarket, one of the largest and oldest supermarkets in the UK. Sainsbury’s Bank is headquartered in Edinburgh and has another in London.
Sainsbury’s Bank was formed as a venture between the Bank of Scotland and Sainsbury’s in 1997. In 2017, the bank was thought to have more than 1.8 million active customers. Sainsbury’s Bank’s products and services are authorised by Prudential Regulation Authority, a financial regulatory body in the UK. The company is regulated by the Financial Conduct Authority, another financial regulatory body in the UK.
Sainsbury’s Credit Card is one of a number of services that Sainsbury’s Bank offers, along with insurance, loans, and savings. Certain credit cards provided by the bank offer rewards for customers who also shop at Sainsbury’s supermarkets, such as bonus Nectar points for using the credit card at the supermarket, which can then be used to pay for a number of products.
The bank also offers Balance Transfer Credit Cards and Purchase Credit Cards. As with any bank, customers are assessed individually when applying for a credit card with Sainsbury’s Bank, and some customers may be offered different products or services to others.