Parcelforce Customer Service Contact Number

The Parcelforce customer services helpline can be contacted by phone: Open Monday–Friday – 8:00 AM-6:00 PM and Saturday – 8:30 AM-5:00 PM and Sunday – 9:00 AM-5:00 PM.

*Calls to 084 numbers cost 7p per minute plus your phone company’s access charge. We are not associated or affiliated with any of the companies or government agencies listed on the website, trademarks are property of their respective owners.

Parcelforce Customer Service Hours

The Parcelforce customer services team is available to take your call Open Monday–Friday – 8:00 AM-6:00 PM and Saturday – 8:30 AM-5:00 PM and Sunday – 9:00 AM-5:00 PM.

Day Open Closed
Monday 8:00 AM 6:00 PM
Tuesday 8:00 AM 6:00 PM
Wednesday 8:00 AM 6:00 PM
Thursday 8:00 AM 6:00 PM
Friday 8:00 AM 6:00 PM
Saturday 8:30 AM 5:00 PM
Sunday 9:00 AM 5:00 PM

Why contact Parcelforce customer service?

– To find out more about national or international delivery services

– To find out more about services for businesses

– To make a query about opening an account

– To get help with an online Parcelforce account

– To make a query about a specific parcel or delivery

– To report that a parcel has not arrived

– To report that a parcel has been damaged

– To get advice about delivery prohibitions and restrictions

– To get help with packaging, size or weight guidelines

– To find out more about international customs controls

– To request compensation

If you would like to make a query about a parcel that has already been sent, you may need to have the Tracking Number that they provided. In some cases, you may be able to track the location of the parcel online by using the Tracking Number. If you have a Parcelforce account, there are lots of services available to you by logging in online. For example, you can download guides, invoices and reports.

About Parcelforce

Parcelforce is a courier service headquarter in Milton Keynes, UK. The company provides worldwide logistic and delivery services from the United Kingdom. The company is operated by Royal Mail Group Limited, a subsidiary of Royal Mail plc, which operates Royal Mail, the premier letter-sending service in the UK.

Parcelforce Worldwide, as the company is officially known, was founded in 1990. It was originally a division of Royal Mail known as Royal Mail Parcels. In the years after its rebranding, the company began to focus on time-guaranteed services, mostly for businesses. In the early 2000s, some of its most popular services were its next-day and two-day delivery services, which are still frequently used today. The company works in partnership with General Logistic Systems (GLS) to fulfil deliveries in Europe.

In an attempt to offset some of its carbon omissions, the company allows customers to donate 5-10p to The Woodland Trust, which the company then matches. Today, they deliver over one million parcels throughout Europe every day. It has two large collection and delivery branches in Coventry, one for national deliveries and one for international deliveries.

The national branch, which focuses on delivering parcels throughout the UK, is reportedly one of the largest buildings in the country and has the capability to manage tens of thousands of parcels per hour. Their website boasts that the company delivers to 99.6% of the world’s population and every single address in the United Kingdom.