The Opodo customer services helpline can be contacted by phone: Open Monday – Friday – 9:00 AM-6:00 PM and Weekends – 9:00 AM-2:00 PM. Bank holidays: 9am to 2pm.
Opodo Customer Service Hours
The Opodo customer services team is available to take your call Open Monday – Friday – 9:00 AM-6:00 PM and Weekends – 9:00 AM-2:00 PM. Bank holidays: 9am to 2pm.
|Monday||9:00 AM||6:00 PM|
|Tuesday||9:00 AM||6:00 PM|
|Wednesday||9:00 AM||6:00 PM|
|Thursday||9:00 AM||6:00 PM|
|Friday||9:00 AM||6:00 PM|
|Saturday||9:00 AM||2:00 PM|
|Sunday||9:00 AM||2:00 PM|
Why contact Opodo customer service?
– To make a query about flights or hotels
– To make a query about car rental, shuttles or transfers
– To make a booking or receive a quote
– To change or cancel a current booking
– To request a refund
– To get help using your online account
– To get support using the Opodo App
– To ask a question about online check-in
– To find out the status of a booking
– To get help making a payment
– To make a query about travel insurance
– To ask a question about travel documents needed for a trip
– To request a booking receipt or invoice
Customers who have already made a booking with Opodo can check and change many booking details by logging in to their online account on the their website. In some cases, it may not be possible to make changes to a booking online if the departure time is very soon.
If you find you cannot make a change on your online account, contact the customer service team. You may need your Booking Reference in order to make changes.
Opodo is a travel agency that specialises in online sales. It is a pan-European venture founded by a number of European travel companies. The company was launched in 2001.
It was founded by travel companies across Europe, including Aer Lingus in Ireland, Alitalia in Italy, Air France, Austrian Airlines, British Airways, Finnair in Finland, Iberia in Spain, KLM in the Netherlands, and Lufthansa in Germany.
The first branch of the agency was launched in Germany in the early 2000s, and a UK branch was launched in the following year. Today, the company headquarters are based in London and operations run from over 10 European countries, including France, Spain, Italy, and the UK. Until fairly recently, Amadeus IT Group, a Spanish travel technology provider, owned over 99% of the company.
Today, the agency is part of eDreams ODIGEO, a merger of eDreams, GO Voyages, Opodo Travellink and Liligo, and is currently one of the largest online travel companies in Europe. It boasts access to over 500 airlines and more than 150,000 places of accommodation throughout Europe.
Furthermore, it offers approximately 7,000 car rentals and 20,000 cruise sailings. It operates individual websites for each of the countries it operates in, providing specialised services for each place and its residents. In 2016, they won the Best Flight Booking Website award from the British Travel Awards.