The LastMinute.com customer services helpline can be contacted by phone: Open 7 Days a Week – 24hrs.
0844 776 8510LastMinute.com Customer Service Hours
The Last Minute customer services team is available to take your call 7 Days a Week – 24hrs. Holiday availability may differ.
| Day | Open | Closed |
|---|---|---|
| Monday | 12:00 AM | 11:59 PM |
| Tuesday | 12:00 AM | 11:59 PM |
| Wednesday | 12:00 AM | 11:59 PM |
| Thursday | 12:00 AM | 11:59 PM |
| Friday | 12:00 AM | 11:59 PM |
| Saturday | 12:00 AM | 11:59 PM |
| Sunday | 12:00 AM | 11:59 PM |
Tips for Contacting LastMinute.com
• Remember to have the necessary details with you when you call Last Minute contact number. This will be your confirmation, booking or reservation number, your personal details, the details of the card you used when you made the booking and other information that you think you might need.
• Listen carefully to the automated voice prompting service at LastMinute.com customer service and choose from the menus you are presented with. From there you can be directed to the right person to deal with your query.
• Please treat the LastMinute.com helpline staff with their due courtesy. They are well trained individuals who will not stand for verbal abuse.
Frequently Asked Questions
How do I make a reservation?
Making a reservation is easy. From the website, choose your destination, dates, type of rooms and any other filter you might require – and LastMinute.com will show you a list of your options.
If you are having trouble with using the website, please call the LastMinute.com phone number and speak to an agent who will guide you through the process.
What if I haven’t received a confirmation email?
If you made your booking and still didn’t receive a confirmation email, please check your junk/spam folder. If you still don’t see it, please call the LastMinute.com telephone provided here and speak to an advisor who will confirm your booking and resend the email.
Can I cancel my room?
Some hotels will charge a fee for a cancellation and LastMinute.com is required to pass that charge on to you. You can usually avoid this fee by not canceling too late and avoid it altogether by check with the hotel before you make your reservation. It will give the information on the hotel’s details page.
LastMinute.com Customer Service Phone Menu Options & Dial Code Shortcuts
Get through the automated phone messaging system fast for All Products Except Holidays and Spa Customer Service.
| Menu Option | Dial Code |
|---|---|
| New Booking | 1 |
| Flight Only Bookings | 11 |
| Flight to The UK or Other European Destinations | 111 |
| USA or Canada | 112 |
| Rest of the World | 113 |
| Hotel Only Bookings | 12 |
| Hotel in London | 121 |
| Hotel Anywhere Else in The UK or Europe | 122 |
| City Breaks Including Dubai, Las Vegas and Marrakesh | 13 |
| City Breaks in Europe | 131 |
| Rest of The World | 132 |
| Holidays | 14 |
| Group Booking of More Than 9 People | 15 |
| Car Hire | 16 |
| New Reservation | 161 |
| Existing Reservation | 162 |
| You Are at the Rental Desk | 163 |
| You Have Returned Your Rental Car | 164 |
| Gifts, Theatres and Event Bookings | 17 |
| Spa | 171 |
| Experiences | 172 |
| More Information or Purchase a Voucher | 1721 |
| Already Have a Voucher And Would Like Some Help | 1722 |
| All Other Enquiries | 172 [Hold] |
| Anything Else Including Theatre | 173 |
| Existing Bookings | 2 |
| Flight Bookings | 21 |
| Travelling Within The Next 48 Hours | 211 |
| Cancellation or Amendment | 212 |
| Any Other Enquiry | 213 |
| Package or City Break Bookings | 22 |
| Travelling Within The Next 48 Hours | 221 |
| Cancellation or Amendment | 222 |
| Any Other Enquiry | 223 |
| Hotel Only Bookings | 23 |
| Holidays | 24 |
| Car Hire Only | 25 |
| Any Other Booking Including Theatre And Lifestyle | 26 |
| Spa | 261 |
| Experiences | 262 |
| More Information or to Purchase a Voucher | 2621 |
| You Already Have a Voucher And Would Like Some Help | 2622 |
| All Other Enquiries | 262 [Hold] |
| Anything Else Including Theatre | 263 |
About LastMinute.com
LastMinute.com is an online holiday and travel retailer that was started in 1998 and is part of the “dot com” boom. The original concept was to offer late deals online as this was where discounts could be typically found.
In less than two years LastMinute.com has over half a million regular subscribers and it expanded to include gifts, travel and entertainment.
It floated on the London Stock Exchange in March 2000 after having raised $31 million from seven investors such as Bass Hotels & Resorts, BAA, Sony Music Entertainment, Starwood Hotels, priceline.com, Vivendi’s Viventures and Mitsubishi. Shares opened at 380p giving the company a value of over half a billion pounds sterling. The price went up on the first day and at it’s peak the company was valued at £768 million – before it came back down to 492.5p per share.
The company was acquired by Sabre Holdings in 2005 in a deal valued at £577 million.
Postal Address
3rd Floor
1 Church Road
Richmond
Surrey
TW9 2QE
United Kingdom
