Land Registry Customer Service Contact Number

The Land Registry customer services helpline can be contacted by phone: Monday – Friday – 8:30 AM-5:00 PM.

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Land Registry Customer Service Hours

The Land Registry customer services team is available to take your call Monday – Friday – 8:30 AM-5:00 PM.

Day Open Closed
Monday 08:30 AM 05:00 PM
Tuesday 08:30 AM 05:00 PM
Wednesday 08:30 AM 05:00 PM
Thursday 08:30 AM 05:00 PM
Friday 08:30 AM 05:00 PM

Why contact Land Registry customer service?

– To make a query about transferring ownership of previously registered land or property

– To make a query about a new land or property registration application

– To ask a question about updating or correcting current information on the registry

– To ask a question about land or property registration fees

– To request an accessible application form format

– To find out more about the confirmation of identity documents needed for certain applications

– To find out more about the name change confirmation documents needed for certain applications

There are some rare cases where land or property owners may not need to register. For example, at the time of writing, land or property with a remaining leasehold of less than seven years may not need to be registered.

If ownership of a property changes, whether or not through a sale, it may still need to be registered with Land Registry. For example, if you give or receive a property as a gift, it may still be necessary to register via the department.

If you would like to contact Land Registry to register your land or property, you will usually need details of both the property and the owners, including the cost of the property, the name of the owner (or owners) and a property boundary plan.

About Land Registry

Land Registry, otherwise known as Her Majesty’s Land Registry, is a government-run department which manages the ownership of property and land in the UK. All land and property ownership, including mortgages, should be registered through them. The department reportedly safeguards approximately £4 trillion of land and property.

It is a non-ministerial department, meaning there is no direct political oversight of the department. It was created in 1862 and currently operates in fourteen locations throughout the UK. The department is generally responsible for keeping records of land and property ownership, including the official boundaries of land ownership.

Anyone who has bought, inherited, mortgaged or received property/land in England or Wales is expected to register the details with them. However, the department does not keep tabs of land and property in Northern Ireland or Scotland, these areas are under the jurisdiction of other services. According to the government website, the ‘Land Register’, for which HM Land Registry is responsible for, shows evidence of ownership for over 84% of land mass.