Holiday Inn Customer Service Contact Number

The Holiday Inn customer services helpline can be contacted by phone: Open 7 days a week – 24hrs.

Customer Service is OpenHelpline is Open
*Calls to 084 numbers cost 7p per minute plus your phone company’s access charge. We are not associated or affiliated with any of the companies or government agencies listed on the website, trademarks are property of their respective owners

Holiday Inn Customer Service Hours

The Holiday Inn customer services team is available to take your call 7 days a week – 24hrs. Holiday service hours may differ.

Day Open Closed
Monday 12:00 AM 11:59 PM
Tuesday 12:00 AM 11:59 PM
Wednesday 12:00 AM 11:59 PM
Thursday 12:00 AM 11:59 PM
Friday 12:00 AM 11:59 PM
Saturday 12:00 AM 11:59 PM
Sunday 12:00 AM 11:59 PM

Tips for Contacting Holiday Inn

• Please remember to have your booking details with you when you call Holiday Inn customer care. Your reservation number will have been issued when you made the booking. If this was done online you should have received a confirmation email. Please quote this. You might also need the number of the card you made a payment or reservation with.

• When you get through to the Holiday Inn customer services line, you will presented with a series of option from the automated voice prompting service. Please listen carefully to the menu options and select accordingly.

• Remember to select the country you are from when you dial the Holiday Inn contact number – This number is for their customers that reside in the United Kingdom.

Frequently Asked Questions

When are my check-in and check-out times?

This depends on the individual hotel. Please check the hotel website, your confirmation email or call the Holiday Inn telephone number provided here to find out.

What are your WiFi charges?

As a standard in all of their hotels, WiFi is free for guests where available. If you are unsure about coverage in the area to which you are traveling, please call the Holiday Inn helpline and request this information from an agent.

How do I make a cancellation?

You can usually make a cancellation online from your online account as long as it’s within a certain time frame. Should you need to talk to an advisor, call the Holiday Inn phone number number provided here and ask about making a cancellation.

About Holiday Inn

Holiday Inn is a brand of hotels founded in 1952 by Kemmons Wilson in Memphis, Tennessee. It was originally a motel chain, but currently comprises of over 3600 hotels in both the Americas, Europe, Asia-Pacific, Africa and the Middle East.

The name was given to the hotel chain as a joke because of the 1942 Christmas-themed, musical film “Holiday Inn”, starring Fred Astaire and Bing Crosby.

Shortly after the relative success of the first hotel in Memphis, Wilson partnered with Wallace E Johnson to build more around the same location. By 1956 there were 23 Holiday Inn hotels, but this figure soon doubled within two years as the partners began to sell their hotels as franchises.

They pioneered the pre-booking system by launching Holidex. This was a centralised reservation system where guests at any of the hotels, could make a reservation for any other hotel in the chain before leaving. A sort of online booking system.

They stayed ahead of the loop, taking advantage of the new AT&T toll free numbers at first and then of the 70’s small boom of micro-computers.

Over the years they partnered with a range of companies to strike deals that meant service stations or restaurants or shops were a part of the Holiday Inn buildings or forecourts.
The eighties saw a big growth as they purchased hotels and chains alike, to set their own personal brand across the world.

Postal Address

Broadwater Park, North Orbital Road
United Kingdom