FedEx Customer Service Contact Number

The FedEx customer services helpline can be contacted by phone: Monday – Friday – 8:00 AM-6:00 PM and Saturday- 8:00 AM-12:00 AM.

Customer Service is OpenHelpline is Open
*Calls to 084 numbers cost 7p per minute plus your phone company’s access charge. We are not associated or affiliated with any of the companies or government agencies listed on the website, trademarks are property of their respective owners

FedEx Customer Service Hours

The FedEx customer services team is available to take your call Monday – Friday – 8:00 AM-6:00 PM and Saturday- 8:00 AM-12:00 AM. Holiday phone hours may differ.


Day Open Closed
Monday 8:00 AM 6:00 PM
Tuesday 8:00 AM 6:00 PM
Wednesday 8:00 AM 6:00 PM
Thursday 8:00 AM 6:00 PM
Friday 8:00 AM 6:00 PM
Saturday 8:00 AM 12:00 AM

Tips for Contacting FedEx

• Before calling the Fedex helpline, have your details ready. You will need a shipping or tracking number, order number (if applicable) and any other address and name details that you might have given at the time of arranging your delivery or any information given to you by the person or company sending your parcel.

• You will be put through to the Fedex customer services voice prompting service – please give the correct details and follow the instructions to be put through to the right advisor, who will then deal with your query.

• Please make sure you are dialing the correct Fedex telephone number for your country. The number listed here is for the United Kingdom only. If you are calling from a different country you will need to use a different number.

Frequently Asked Questions

Where is my parcel?

You can track your parcel online via Fedex customer care or the Fedex UK website. Navigate from the home page and enter your tracking number into the box provided. You will then be shown the last available tracking information for your order. If you would like to speak to and advisor, please call Fedex contact number here and give the necessary information.

How do I get a Fedex account?

The process is simple and fast, you will need to go online and apply from their website or you can contact the Fedex phone number given here and speak to an agent who will guide you through the set-up process.

Where do I get shipping supplies from?

You can order shipping supplies directly from them. You will need an account first. If you have an account, call the Fedex telephone number directly and speak to an advisor. The option can be heard from the automated voice prompting service.

FedEx Phone Menu Options & Dial Code Shortcuts

Get through the automated phone messaging system fast. If you are tracking a package, have your tracking reference ready.

Menu Option Dial Code
Received an Email Concerning a Package You Were NOT Expecting 1
Talk to an Agent 11
Want to Send a Package 2
International Shipments 21
Further Options 22
Order Packing Material 221
Technical Support Regarding Fedex Automated Shipping Tools or Website 222
Regarding a Completed Customs Entry 223
Invoices and Payments 3
Pay Your Invoice 31
Pay an Invoice by Credit or Debit Card 311
Do Not Want to Pay an Invoice by Credit or Debit Card 312
Copy of Your Invoice 32
Prepay Duties and Taxes 33
Any Other Help 34
Pay an Invoice by Credit or Debit Card 341
Do Not Want to Pay an Invoice by Credit or Debit Card 342
Prices and Services 4
Send a Package Within the UK 5
Shipment Quotes 51
Track a UK Domestic Package 52
Enquiries Relating to Your Invoices 53
Technical Support For The Fedex UK Website or Software 54
Check a Package Status 6
Track an International Package 61
Track a UK Domestic Package 62
Talk to Customer Service Representative 63
Calling Because You Were Told by Fedex to Call Them 7
Received a Sorry We Missed You Card 71
Received a Letter Requesting Payment of an Invoice 72
Pay an Invoice by Credit or Debit Card 721
Not Paying an Invoice by Credit or Debit Card 722
Technical Support for the Fedex UK Website or Software 73
Provide Fedex With Customs Clearance of an Export 74
Provide Fedex With New Delivery Instructions 75
Any Other Help 76
Further Enquiries 8
Order Packaging Material 81
Technical Support Regarding Fedex Automated Shipping Tools or Website 82
Completed Custom Ventrey 83

About FedEx

The Fedex Corporation is a courier service company that is originally from the United States, but operates multinationally. They delivery to just about any location that has an address and a transport route and have since 1971, been pioneering (reference) the business that has inspired many around the world to follow suit.

“Fedex” is the syllabic abbreviation for Federal Express. The company gained popularity for it’s (back in 1970’s) rare overnight shipping options and it’s ability to track it’s parcels wherever along the journey they might be. This gave potential clients peace of mind and ensured urgent items and documents could get to their destinations on time.

In the 1990’s, the company planned to transport it’s packages with the then “subsonic” passenger carrier Concorde, as a deal with British Airways. This idea was shelved and later the Concorde venture by British Airways was completely scrapped anyway.

Postal Address

Parkhouse East Industrial Estate
Newcastle Under Lyme
United Kingdom