Equifax Customer Service Contact Number

The Equifax customer services helpline can be contacted by phone: Open 7 Days a Week – 8:00 AM-8:00 PM..

Customer Service is OpenHelpline is Open
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Equifax Customer Service Hours

The Equifax customer services team is available to take your call Open 7 Days a Week – 8:00 AM-8:00 PM.

Day Open Closed
Monday 08:00 AM 08:00 PM
Tuesday 08:00 AM 08:00 PM
Wednesday 08:00 AM 08:00 PM
Thursday 08:00 AM 08:00 PM
Friday 08:00 AM 08:00 PM
Saturday 08:00 AM 08:00 PM
Sunday 08:00 AM 08:00 PM

Why contact Equifax customer service?

– To find out more about becoming a customer

– To get help using your Equifax customer service portal

– To order a credit report

– To find out more about credit monitoring services

– To find out more about fraud prevention services

– To ask about identity theft prevention products

– To make a query about device fingerprinting fraud prevention products

– To ask a question about credit scores

– To amend, cancel or change a subscription

– To ask a question about your credit report

– To dispute information about yourself on a credit report

– To get help sending documents to Equifax

– To get help managing or improving a credit score

If you are already a customer, many services may be available to you by logging in to your online account. For example, you can order a credit report online. If you need help understanding a document from them, it may be worth searching the their website for online information before contacting the customer service team. There are lots of online resources, including pages that explain the different parts of a credit report.

Keep in mind, to dispute information on a credit report, you may need to provide sufficient evidence that the information is incorrect. It may be helpful to have this information to hand when contacting them over the phone. In some cases, you may be asked to send digital or physical copies of evidence to them.

About Equifax

Equifax is a credit reporting agency based in Atlanta, USA. Founded over a century ago in 1899, the company is one of the oldest known credit agencies in the world. The company operates in 14 countries, including the UK, and has an annual revenue of over $3 billion.

As a consumer credit reporting agency, it collects information on consumers’ bill-paying and borrowing habits. This information is often requested by businesses, especially loan providers, to assess the risk of lending to an individual. The information that the company provides may even affect the terms and the interest rates offered to some individuals. They also offer some services to consumers themselves, such as services to monitor credit and prevent fraud.

The company began in Atlanta as Retail Credit Company and quickly expanded throughout America, later branching into Canada too. The business mainly focused on providing information to insurance companies. In 1975, the company changed its name to Equifax and, in the following years, began producing commercial credit reports and expanding its business worldwide. Today, they are known as one of the ‘Big Three’ credit agencies along with Experian and TransUnion, and has more than 9,000 employees around the world.