The Citizens Advice customer services helpline can be contacted by phone: Open Monday – Thursday – 9:00 AM-8:00 PM and Friday – 9:00 AM-5:00 PM and Saturday – 10:00 AM-2:00 PM.
Citizens Advice Customer Service Hours
The Citizens Advice customer services team is available to take your call Open Monday – Thursday – 9:00 AM-8:00 PM and Friday – 9:00 AM-5:00 PM and Saturday – 10:00 AM-2:00 PM.
|Monday||09:00 AM||08:00 PM|
|Tuesday||09:00 AM||08:00 PM|
|Wednesday||09:00 AM||08:00 PM|
|Thursday||09:00 AM||08:00 PM|
|Friday||09:00 AM||05:00 PM|
|Saturday||10:00 AM||02:00 PM|
Why contact Citizens Advice customer service?
– To get advice about money and finances
– To get support with legal issues or advice about court
– To ask a question related to prison or probation
– To get advice about pensions
– To find out where you can get support for cancer
– To get advice about building work on your property
– To receive advice about discrimination at work
– To get help learning about your rights as a consumer
– To get help with insurance issues
– To get support claiming compensation
– To make a query about benefits or work
– To get advice related to your faith
– To get information on family and housing
– To get support for immigration issues
Citizens Advice services are provided confidentially, so there’s no need to share any personal information with the telephone operator. If you would like to speak to someone in person, use the ‘Search for Citizens Advice Local To You’ tool on their website.
About Citizens Advice
Citizens Advice is a collective of charities in the UK that give free advice to people in need. The organisation most commonly provides advice on consumer, financial and legal problems, but they have a range of information and advice available.
It was founded in 1939 as the Citizens Aid Bureaux in preparation for World War II. Just a few days after the war began, approximately 200 branches opened, offering advice from ‘people of standing’ in the local community. In the early days of the organisation, the bureaux received lots of help from larger, established charities, often running as offshoots of these organisations.
Within three years, there were five times the amount of bureaux in the country, not only based in charities but also cafes, churches and homes. After the war, the number of branches was dramatically cut, but when it became independent in 1972, the organisation began to grow again.
Today, Citizens Advice has about 7,000 paid staff members and 23,000 volunteers. Much like its early years, the organisation still provides advice in community hubs, such as libraries and GP surgeries, and is now serving in almost 3,000 community locations across the country. The organisation reportedly helped about 2.7 million people directly – via telephone, web chat and email, as well as in person – not to mentioned providing information to the millions of visitors to their website.