Admiral Customer Services Contact Number

The Admiral customer services helpline can be contacted by phone: Open Monday-Friday – 8:00 AM-8:00 PM, Saturday 9:00 AM-5:00 PM and Sunday 9:30 AM-4:00 PM.

Customer Service is OpenHelpline is Open
*Calls to 084 numbers cost 7p per minute plus your phone company’s access charge. We are not associated or affiliated with any of the companies or government agencies listed on the website, trademarks are property of their respective owners

Admiral Customer Service Hours

The Admiral customer services team is available to take your call Monday-Friday – 8:00 AM-8:00 PM, Saturday 9:00 AM-5:00 PM and Sunday 9:30 AM-4:00 PM. Holiday availability may vary.

Day Open Closed
Monday 8:00 AM 8:00 PM
Tuesday 8:00 AM 8:00 PM
Wednesday 8:00 AM 8:00 PM
Thursday 8:00 AM 8:00 PM
Friday 8:00 AM 8:00 PM
Saturday 9:00 AM 5:00 PM
Sunday 9:30 AM 4:00 PM

Tips for Contacting Admiral Insurance

• When people contact Admiral customer services, it’s important have all the information that you might need, to hand. This could include your license details, car registration papers, insurance documents, reference number, etc..

• Listen carefully to the automated service in order to get through to an advisor quickly. Using the Admiral insurance contact number provided here and following the menu option accurately, will ensure your particular query is dealt with swiftly.

• Be polite and to the point. The customer service department at the Admiral car insurance contact number is an award winning service for a reason, they can dealt with anything you might need to query regarding your Admiral products. Being polite and respectful is expected from both ends of the conversation.

Frequently Asked Questions

How quick can my cover start?

Whether you buy Single-Car or Multicar insurance, you cover can be started immediately.

What types of car insurance do you offer?

Comprehensive, Third Party Fire and Theft and Third Party Only

• Comprehensive – covers accidental damage, malicious damage to your car, fire, theft and any damage to others or their property
• Third Party Fire and Theft – covers Fire, theft to your car and any damage to others or their property
• Third Party Only – covers any damage to others or their property, only.

What is a “no claims bonus”?

For every year that you don’t make an insurance claim, you are rewarded by having your premiums (or renewal price) reduced. The more years you don’t claim for, the better your record and the cheaper the price of your insurance. If you are with another insurer, you can move that “no claims bonus” to them by getting the written proof. Then use the Admiral contact number to find out where to send the letter.

What is an “Excess”?

Excess is the amount of money you will need to pay upfront before any compensation is paid by an insurance company. When selecting this option online, you will notice that the higher your excess, the lower your premium. However, don’t select an option that you will not be able to afford, should an accident happen. To find out what your excess is, call the Admiral phone number provided here and an advisor will be happy to assist you.

Admiral Car Insurance Policyholders Phone Menu Options & Dial Code Shortcuts

Get through the automated phone messaging system fast for Car Insurance Enquiries

Car Insurance1

Menu Option Dial Code
Change Your Policy 11
Online Documents – Registering or Logging problem Help 12
About No Claims Bonus 13
All Other Enquiries 14

Admiral MultiCar Policyholders Phone Menu Options & Dial Code Shortcuts

Get through the automated phone messaging system fast for MultiCar policyholders Enquiries

Change Your Existing Policy or Discuss Your Policy1

Menu Option Dial Code
Change Your Policy 11
Online Documents – Registering or Logging problem Help 12
About No Claims Bonus 13
All Other Enquiries 14
Received Renewal Documents, Calling to Discuss Your Renewal 2
Update Your Payment Details 21
Price or Cancellation – Existing Customers 22
Calling For Proof of No Claims Bonus or Confirmation About a Cancelled Policy 23
Any Other Enquiries 231
All Other Enquiries 24
Accept or Discuss a Quote – New Customer 3
Accept or Discuss an Existing Quote 31
New Quote 32
New Claim or Discuss an Existing Claim 4

Admiral Single-Car Policyholders Phone Menu Options & Dial Code Shortcuts

Get through the automated phone messaging system fast for Single-Car policyholders Enquiries

Change Existing Policy or Discuss Your Policy1

Menu Option Dial Code
Change Your Policy 11
Online Documents – Registering or Logging problem Help 12
About No Claims Bonus 13
All Other Enquiries 14
Received Renewal Documents, Calling to Discuss Your Renewal 2
Update Your Payment Details 21
Price or Cancellation – Existing Customer 22
Calling For Proof of No Claims Bonus or Confirmation About a Cancelled Policy 23
Any Other Enquiries 24
All Other Enquiries 24
Accept or Discuss a Quote – New Customer 3
Accept or Discuss an Existing Quote 31
New Quote 32
New Claim or Discuss an Existing Claim 4
Smashed Or Damaged Windscreen/Glass 41
New Glass Claim 411
Existing Glass Claim 412
Autoglass Claim 4121
Glass Repair or Replacement 41211
Calling About an Existing Appointment 41212
Auto Windscreens Claims 4122
New Claim 42
New Claim – Excluding Fire or Theft 421
Report a Fire or Theft Claim 422
Discuss an Existing Claim 43
It’s Not about Claims 44

About Admiral

Admiral is a car insurance company based Cardiff, Wales. While Admiral is the trading name, EUI Limited is the company behind the name. Founded in 1993 by Henry Engelhardt (reference), it has started and run other successful insurance ventures such as elephant.co.uk, Diamond Insurance and Bell Insurance.

The company started out by offering competitive rates to young drivers in urban areas, but on the advent of insurance comparison websites, they had to expand and change to include a wider demographic.

This has been the difference between success and failure for the company that has a regular 3 or so million customers bringing in over 2 billion pounds sterling each year.

It has won several “best company to work for” awards for many years.

Postal Address

Ty Admiral
David Street
Cardiff
CF10 2EH