Natwest Customer Service Contact Number

The Natwest customer services helpline can be contacted by phone: Open 7 Days a Week – 24hrs.

Customer Service is OpenHelpline is Open
*Calls to 084 numbers cost 7p per minute plus your phone company’s access charge. We are not associated or affiliated with any of the companies or government agencies listed on the website, trademarks are property of their respective owners

Natwest Customer Service Hours

The Natwest customer services team is available to take your call 7 Days a Week – 24hrs. Holiday telephone hours may differ.

DayOpenClosed
Monday12:00 AM11:59 PM
Tuesday12:00 AM11:59 PM
Wednesday12:00 AM11:59 PM
Thursday12:00 AM11:59 PM
Friday12:00 AM11:59 PM
Saturday12:00 AM11:59 PM
Sunday12:00 AM11:59 PM

Tips for Contacting Natwest

• Have your details with you before you dial the Natwest phone number. This will include your account number, bank card number, recent transaction history and person and security details that you might already know are typically asked when you call.

• Please listen to the Natwest telephone banking voice messaging menu options and select accordingly. Remember to be clear and to the point. This will ensure your call is dealt with as soon as possible.

• If you are transferring money or making a payment and you have an account online, see if you’re able to complete this yourself – without having to call Natwest customer service number. This could save you a call.

Frequently Asked Questions

How do I report my bank card missing or stolen?

You can report this, cancel your card and order a new one at the same time.

Log onto your account online and select “Cards”, then “Manage debit or credit cards”, then “Report lost or stolen and order a new one”

Fill in any necessary details and your new card will be send out as soon as possible
If you want to speak to an advisor, contact the Natwest helpline and follow the automated voice menu instructions.

How long does it take for a payment or a transfer to go through?

Payments made directly into your account will usually show straight away – if not it might take an hour or two. Your credit card account can register a payment a bit slower than that.

Mobile, Telephone and Online banking are available 7 days a week from the Natwest bank number, so you can take advantage of this service whenever you like. To get more information on this subject, please call the Natwest contact number provided here and talk to an agent.

Natwest Travel & Booking Phone Menu Options & Dial Code Shortcuts

Get through the automated phone messaging system fast for Travel & Booking enquiries.

Menu OptionDial Code
Travel Insurance And Other Travel Benefits1
Travel Insurance11
General Travel Insurance Enquiries111
Abroad And Require Emergency Assistance112
New Emergency Case1121
Discuss an Existing Emergency Case1122
All Other Queries1123
In The Uk And Wish to Speak to Claims Department113
New Claim1131
Existing Claim1132
Travel Booking Service12
Booking Before The 31St December 2013121
Recently Returned From a Holiday1211
Existing Bookings1212
Flights12121
Pay All or Part of Your Balance12122
Any Other Help12123
Hear Data Protection Message1213
New Booking Now122
Bookings That Were Made After The 31St December 2013123
Commission Free Travel Money13

Natwest Mobile Phone Insurance Phone Menu Options & Dial Code Shortcuts

Get through the automated phone messaging system fast for Mobile Phone Insurance enquiries.

Menu OptionDial Code
Mobile Phone Insurance2
Claims21
Damaged211
Lost or Stolen212
Received a Replacement Phone And Need Some Help Setting it Up213
Phone Registration22
Help With Anything Else23

Natwest General Enquiries Phone Menu Options & Dial Code Shortcuts

Get through the automated phone messaging system fast for General Enquiries.

Menu OptionDial Code
Uk Car Breakdown Cover3
National Trust Days Out4
Extended Warranty5
Accidental Death Insurance6
Any Other Enquiries[Hold]

Natwest Business Insurance Phone Menu Options & Dial Code Shortcuts

Get through the automated phone messaging system fast for Business Insurance enquiries.

Menu OptionDial Code
Current Policy or Renewal1
Payments or Changes to Your Policy11
Change or Discuss Your Policy111
Payments, Direct Debits, or Instalments112
Leaving Natwest?113
Accept or Discuss Your Renewal12
Renew Now or Talk About Your Renewal121
Leaving Natwest?122
Claims13
New Claim131
Discuss a Claim Already Reported132
Claims or Emergency Assistance2
New Claim21
Claim Already Reported22
New Quote3
New Quote31
Existing Quote32

Natwest Car Insurance Phone Menu Options & Dial Code Shortcuts

Get through the automated phone messaging system fast for Car Insurance enquiries.

Menu OptionDial Code
Existing Natwest Motor Insurance Policy Holder, Discuss Your Current Policy or Renewal1
Change or Discuss Your Policy11
Make or Discuss Any Changes to Your Policy Including No Claims Bonus111
Questions About Payments, Direct Debits, Instalments or Bank Charges112
Cancel Your Policy113
Talk About a Renewal Quote Sent To You12
Renew Now or Talk About Your Renewal121
Leaving Natwest?122
Speak to Claims Team13
Windscreen or Window Claim131
Report Any Other New Claim132
Existing Customer or Represent Our Customer want an Update on a Claim133
Had an Accident With Our Customer or Represent Someone Who Has134
Claims Team2
New Windscreen Claim21
New Claim22
Existing Claim23
Not Already a Motor Insurance Policy Holder And Wish to Get a Quote, Accept or Discuss an Existing Quote3
Get a Motor Insurance Quote31
Discuss or Accept a Price Already Quoted32

Natwest Home Insurance & Essential Contents Phone Menu Options & Dial Code Shortcuts

Get through the automated phone messaging system fast for Home Insurance & Essential Contents enquiries.

Menu OptionDial Code
Existing Natwest Home Policy Holder And Wish to Discuss Your Current Policy or Renewal1
Change or Discuss Your Policy11
Make or Discuss Any Changes to Your Policy111
Questions About Payments, Direct Debits, Instalments or Bank Charges112
Cancel Your Policy113
Talk About a Renewal Quote Sent to You12
Renew Now Or Talk About Your Renewal121
Leaving Natwest?122
Speak to Claims Team13
Any Other New Claim131
Existing Claim132
Claims Team2
New Claim21
Existing Claim22
Already a Natwest Home Policy Holder And Wish to Get a Quote, Accept, or Discuss an Existing Quote3
Get a Quote31
Existing Quote32

Natwest Mortgages Phone Menu Options & Dial Code Shortcuts

Get through the automated phone messaging system fast for Mortgages enquiries.

Menu OptionDial Code
Already a Mortgage Customer1
Discuss Paying Off Part or All of Your Mortgage11
Discuss or Change Your Existing Interest Rate12
Apply to Borrow More Money Against Your Existing Property13
Moving House14
Having Difficulty Affording Your Mortgage Payments15
Any Other Help16
Apply For a Mortgage2
Mortgage Application Progress21
Purchase a New Property or Apply For a New Mortgage22
Any Other Help23

Natwest Travel Insurance Phone Menu Options & Dial Code Shortcuts

Get through the automated phone messaging system fast for Travel Insurance enquiries.

Menu OptionDial Code
Existing Travel Policy or Renewal1
Changes to Your Policy11
Change or Discuss Your Policy111
Payments, Direct Debits, or Instalments112
Cancel Your Policy113
Accept or Discuss Your Renewal12
Renew Now or Talk About Your Renewal121
Leaving Natwest?122
Claims13
New Claim131
Claim Already Reported132
Claims or Emergency Assistance2
New Claim21
Claim Already Reported22
Not a Travel Insurance Policy Holder And Wish to Get a Quote, Accept or Discuss an Existing Quote3

About Natwest

National Westminster Bank is known as the abbreviated “Natwest” in the United Kingdom. It is part of the Royal Bank of Scotland Group, but has it’s roots in National Provincial Bank and Westminster Bank. The takeover by Royal Bank of Scotland Group took place in 2000. It has around 1500 branches around the UK and over 300 ATM’s. It currently has over 7.5 million individual customers and almost 1 million small business account registered.

During the booming 80’s, banks in the UK went through a deregulation process that allowed stock market growth and major investor potential.

The bank took advantage of this time and increased it’s market share exponentially (reference) until the crash in 86.

It occupies what was first the tallest building in the UK (National Westminster Tower or Tower 42) until Canary Wharf overtook it some years later.

In 1999 there was a merger between Legal & General and Natwest. This was the first of it’s kind as it was a bank and an insurance company. Clearly it was eying a bigger variation of financial products. The deal was worth an estimated £10.7 billion

After some attempt of hostile takeover, Royal Bank of Scotland eventually took over in 2000.

Postal Address

135 Bishopsgate
London
EC2M 3UR
United Kingdom