Emirates Customer Service Contact Number

The Emirates customer services helpline can be contacted by phone: Open Monday-Friday – 9:00 AM-5:30 PM.

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Emirates Customer Service Hours

The Emirates customer services team is available to take your call Monday-Saturday – 8:30 AM-11:30 PM. Holiday telephone hours may vary.

DayOpenClosed
Monday9:00 AM5:30 PM
Tuesday9:00 AM5:30 PM
Wednesday9:00 AM5:30 PM
Thursday9:00 AM5:30 PM
Friday9:00 AM5:30 PM

Tips for Contacting Emirates

• Remember to have your details with you when you contact Emirates customer care line. This will usually be your flight number, card details, personal details and possibly other information you gave at the time of purchasing your ticket.

• Listen to the instructions given on the automated service at Emirates customer services and follow the menus accordingly, to be transferred through to the correct department.

• If you are calling from the United Kingdom, call the Emirates contact number given on this page, even of your flight or connecting flights that you have a query about are in a different country.

Frequently Asked Questions

What is the weight limit for my baggage allowance?

Your can take up to 35kg with you if you are in economy class. Business class is 40kg and if you are flying First Class, you can have up to 50kg.

Please note that if you are catching connecting flights from different airlines, you will have to check with them to see what your limit is.

For more information, please speak to their helpline staff.

Will I need a Visa for my trip?

You visa requirements are dependent on the country you are visiting and the passport you have. If you are unsure, please check the their website or call the Emirates phone number listed here and speak to an agent.

Can I reserve my seat?

Yes. You can reserve your seat and make meal arrangements from the “Manage My Booking” section from the their website. Alternatively you can call the Emirates telephone number and speak to an advisor who will be willing to assist you with this process.

Emirates airlines has one of the best frequent flyer club benefit packages for any airline around the world, check out how you could save money as you travel.

About Emirates

Emirates is the name of the airline that operates out of Dubai, United Arab Emirates and is part of the Emirates Group. They operate over 3600 flights per week from Dubai International Airport. They fly to over 150 cities in over 80 countries globally.

They started when Gulf Air started to reduce their number of flights to Dubai in the 1980’s. It was founded with the partnership of Dubai’s royal family and Pakistan International Airlines.
The airline is a regular Boeing customer (reference) and is currently the largest Boeing A380 and 777 operator and has orders for 150 777-X and 36 777-300ER Boeings.

The early 90’s saw a sharp rise in business – partly due to the Gulf war – which stopped other international airlines from operating in the region. This spiked profits to around half a billion USD by 1993.

The airline sponsors sport teams around the world in cricket, rugby, football, horse racing, Formula 1 and baseball.
They are well known for their outstanding in flight service and professionalism and their knack to stay modern, with regular upgrades, great perks and new planes.

Postal Address

First Floor, Gloucester Park
95 Cromwell Road
London SW7 4DL