The Direct Line customer services helpline can be contacted by phone: Open Monday-Friday – 8:00 AM-8:00 PM, Saturday 9:00 AM-5:00 PM and Sunday 10:00AM –
Direct Line Customer Service Hours
The Direct Line customer service team is available to take your call Monday-Friday – 8:00 AM-9:00 PM and Saturday-Sunday 9:00 AM-6:00 PM. Holiday help hours may vary.
|Monday||8:00 AM||8:00 PM|
|Tuesday||8:00 AM||8:00 PM|
|Wednesday||8:00 AM||8:00 PM|
|Thursday||8:00 AM||8:00 PM|
|Friday||8:00 AM||8:00 PM|
|Saturday||9:00 AM||5:00 PM|
|Sunday||10:00 AM||4:00 PM|
About Direct Line
• Direct Line is one of the UK’s leading insurers of all things home and travel. Whether you need insure your Jaguar, or even another type of big cat, they will be able to give you a quote to make sure what matters most to you is protected.
• From car insurance to home insurance, and from pet insurance to travel insurance, the team at Direct Line will be able to help you decide exactly what sort of cover you need. Give the friendly team a call on the telephone number below with all of your enquiries or questions.
Direct Line Car Insurance
Direct Line provide quotes for all types of car insurance, including those you won’t usually find online. However, like any insurer it’s vital that you keep your details up-to-date with the insurer. Any false or outdated information logged on the system is likely to lead to an invalid claim in the unfortunate event that you do have an accident.
Things you need to change as soon as possible with the insurers include the address where the car is usually kept. So if you move, you need to tell them as soon as possible. You also need to notify the insurer if anyone who is on your policy changes jobs, including part-time, and also if anyone passes any driving tests.
They will also need to know your driving history when they generate a quote. This means any motoring convictions and penalties on your licence including penalty points and endorsements. They take these all into account when providing you with a quote, so it’s vital you let them know if any of these change so that they can adjust your premium.
You are still unable to view your car insurance policy information on their official website. If you have any queries or if you wish to change anything on your policy, you will need to give the team a call to get the necessary information.
Direct Line Home Insurance
Direct Line also provides a popular home insurance product, which can include an amount of contents insurance. This usually includes items like bicycles but you will need to check with the policy team.
The insurer makes it their aim to try and cover homeowners from all over the UK, even in places that are especially liable to flooding. When you are taking out a policy, they will carry out an assessment which may require further details from you. Please have these to hand when calling the policy team on the number at the top of the page.
Along with Car and Home, Direct Line also provides Landlord insurance, Business insurance, Travel insurance and Breakdown cover. You will need to contact them directly in order to gather a quote as they do not feature on any price comparison websites.
You can get a quote for any of the above services by calling the telephone number at the top of the page.