The Vodafone customer services helpline can be contacted by phone: Open 7 Days a Week – 8:00 AM-9:00 PM.
Vodafone Customer Service Hours
The Vodafone UK customer services team is available to take your call 7 Days a Week – 8:00 AM-9:00 PM. Holiday availability may be different.
|Monday||8:00 AM||9:00 PM|
|Tuesday||8:00 AM||9:00 PM|
|Wednesday||8:00 AM||9:00 PM|
|Thursday||8:00 AM||9:00 PM|
|Friday||8:00 AM||9:00 PM|
|Saturday||8:00 AM||9:00 PM|
|Sunday||8:00 AM||9:00 PM|
Tips for When You Contact Vodafone
• Please remember to have your details ready when you contact the Vodafone customer care number
. Including your mobile number, account number, last statement (if relevant) and personal details relating to security questions on your account.
• Always treat the Vodafone customer service UK staff with courtesy as they are not responsible for problems with your statements, network service, etc..
• Listen carefully to the Vodafone helpline recorded voice prompting system and follow the instructions to get through to an advisor that is best suited to deal with your particular query. Failure to do so could result in a long call or you having to redial.
Frequently Asked Questions
How do I check my balance?
To check your balance on-screen, dial *141# from your handset and then hit the call button.
You can also dial the Vodafone customer service number UK here to find out your balance.
How do I turn on my voicemail?
You can do this from your phone by dialing 1211. To turn it off, dial 1210.
If you want to change your personal greeting or other setting on your voicemail, call the Vodafone contact number and listen to the options.
What is Vodafone call back?
This is a service available to Pay As You Go customers allowing them to send a text message when they’ve run out of credit or are running low. It asked the other person to call them back.
For more information regarding any services offered by Vodafone, please ring the Vodafone telephone number above.
Vodafone Number Phone Menu Options & Dial Code Shortcuts
Get through the automated phone messaging system fast.
|Menu Option||Dial Code|
|If You Do Not Have a Valid Pay As You Go Number||*|
|Your Phone is Blocked or You Need Further Information About Vodafone Freebies||*1|
|Information About Top Ups and About Freedom Freebies Packs||*11|
|Information About Topping Up or Make a Top Up||*111|
|Details About Freebie Awards||*112|
|Vodafone Freedom Freebies||*113|
|Require a Puk Code||*12|
|Details About Products and Services, Vodafone Mobile Internet and Using Your Phone Abroad||*13|
|Text and Video Messaging Services||*131|
|Vodafone Mobile Internet Services||*132|
|Help Using Your Phone Abroad||*134|
|Top Ups and About Freedom Freebies Packs||*14|
Vodafone is a British company headquartered in London and operating globally in 26 countries in Africa, the Middle East, North and South America, Europe and the Asia-Pacific.
They have around 436 million connections – being superseded only by China Mobile.
The company started in 1991 at the beginning of the mobile network boom and is listed on the London Stock Exchange. It’s market capitalisation is valued at approximately £90 Billion and is also listed on NASDAQ.
In 1996, Vodafone acquired the rest of Talkland (2/3) it did not own already, for just over £30 million and later that year got rid of some market competition by buying our “Peoples Phone” for £77 million.
Later on, Astec Communications was bought and these new acquisitions meant that Vodafone was acquiring many physical stores and this helped to spread their advertising throughout the UK.
The Vodafone Group – as it settles back on a previous name – has been aggressive in it’s ambitions to stay ahead of the market (reference) in service and in dominance, regularly buying out it’s competition and attempting to monopolize the market in different countries around the world. Such as Eircell (Vodafone Ireland), Mannesmann (Germany), J-Phone (Japan).
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