The Sky customer services helpline can be contacted by phone: Open 7 Days a Week – 8:30 AM-11:30 PM.
Sky Contact Numbers
On a mobile phone? Hint: Tap the department phone number below to call the Sky telephone number. There is a short introduction message that you must listen to before you can start selecting menu options.
|Department||Sky Phone Number|
|Sky Customer Service||0871 876 9400|
|Sky TV||0871 876 9508|
|Sky Broadband||0871 876 9507|
|Sky Talk||0871 876 9506|
|Complaints||0871 876 9400|
|Cancellations||0871 876 9400|
|Moving Home||0871 876 9400|
Sky Customer Service Hours
The Sky Customer Services phone number is available to take your call 7 Days a Week – 8:30 AM-11:30 PM. Holiday hours may vary.
|Monday||8:30 AM||11:30 PM|
|Tuesday||8:30 AM||11:30 PM|
|Wednesday||8:30 AM||11:30 PM|
|Thursday||8:30 AM||11:30 PM|
|Friday||8:30 AM||11:30 PM|
|Saturday||8:30 AM||11:30 PM|
|Sunday||8:30 AM||11:30 PM|
Tips for Contacting Sky
• Remember to have your account details ready when you call the Sky number. This will include your account number, personal details, relevant telephone number and other security questions. This will ensure you get through to the correct department in order to deal with your query.
• Listen carefully to the automated voice prompting service from the Sky helpline and follow the instructions. This will be the first step in dealing with your query and will confirm some security questions.
• When you contact Sky be sure to be polite and remain calm. When calling the Sky broadband contact number users of this website have reported that becoming overly aggressive with the staff it has resulted in them having to call back again.
Frequently Asked Questions
What is Sky Go?
Go is the streaming service available from Sky TV. This means that you don’t have to be at home in front of the TV to enjoy programming. You can view Go from anywhere in the UK and Ireland.
You can view on up to two devices. For more information on what devices you can use or any other questions you might have about Go, please call the Sky TV contact number and speak to an agent.
What should I do if I’m moving house?
You can book your move by using the contact number for Sky provided here and speak to an advisor.
You should give at least two weeks notice and you will need to confirm any costs involved as well as what to take with you when you go.
Can I use the same telephone number after I move?
Unfortunately, you won’t be able to take the same telephone number with you. To set up a new number in your new home, call the Sky contact number here and speak to an agent about your move.
Sky Phone Menu Options & Dial Code Shortcuts
Get through the Sky customer services telephone number automated system fast. The most popular reasons to call are marked in bold. There is a short introduction message that you must listen to before you can start selecting menu options. Wait for each menu option to start before pressing the dial code to skip ahead to the next menu.
|Menu Option||Dial Code|
|All Broadband or Phone||1|
|Box Office Pin Number||211|
|Box Office Movies||212|
|Box Office Events||213|
|Broadband or Phone Order||222|
|Add TV Channels||232|
|Upgrade All Other Packages||233|
|Cancel Sky Subscription||2341|
|Cancel Sports, Movies or HD/Multi-Screen TV||2342|
|Cancel Broadband or Call Package||2343|
|Reduce Your Monthly Bill||241|
|All Billing – Make Payment||242|
|Viewing Card/Not Authorised Message||2511|
|No Satellite Signal||2512|
|Sky TV Technical Support||2513|
|Sky Broadband Technical Support||252|
|Change or Confirm Engineer Visit||2531|
|Voicemail, Call Features, Phone Tariffs Help||2532|
|Sky Talk Technical Support||2533|
|Broadband Offers and Sky Sports 5||20|
Ordering or Switching to Sky
When it comes to choosing the best TV and broadband packages for you and your family; you may find yourself feeling exhausted with the number of limitless options that are available. And this is precisely why so many of the existing and new customers agree; that Sky customer service number makes it incredibly easy to assist you in choosing the right package for your individual television and broadband needs.
Not only is switching your service over is incredibly fast and simple, but you will also be provided with excellent rewards! When you join you can receive a bonus, to spend wherever you choose! And there are many affordable entertainment bundles as well as upgrades like Sky Movies and Sky Sports.
Sky TV customer service and Sky Broadband customer service also offer tremendous assistance in terms of their support staff and online features. When you log on to the website you can click on the Contact Now icon. Once there, you will be prompted to select from a number of options related to your question or concern. The Sky Help Forum also contains helpful articles and walkthroughs from past customer support tickets.
If you ever have a concern, complaint or just a quick question about how to get started or to change your plan call the Sky customer services number. They make it effortless and are known for fast responses and resolutions. Based on the thousands of people who have contacted Sky through this website, they recommend calling Sky on the phone to get your problem solved quickly or to order a new package.
Formally known as Sky UK Limited, although they previously has had the names British Sky Broadcasting and BSkyB. They provide satellite television services, broadband and fixed phone line services to the United Kingdom. They have over 11 million customers in the UK and was the largest digital television service until Freeview overtook it in 2007.
The company was formed in 1990 when Sky Television and British Satellite Broadcasting merged. In 2014, they changed their name to Sky plc.
In the 90’s, they were in competition with ITV for the rights to broadcast premier league football. They turned to the BBC in an agreement that brought them most of the matches highlights.
This provided a strong customer base and set up a pay-television foundation that remained loyal as contracts across the UK became more popular.
Their domination came to an end in the 2008 season when the European Commission ruled that there should be more competition and that they were monopolizing the premium league.
In 1998, Sky Digital was launched. This meant that the sound and picture quality were improved, number of channels could be increased and an interactive service was started.
You can use the address below to contact Sky by mail. However, it is adviseable to use the Sky customer service phone number provided on the website for a faster response.
Table of Contents
- 1 Sky Contact Numbers
- 2 Sky Customer Service Hours
- 3 Tips for Contacting Sky
- 4 Frequently Asked Questions
- 5 Sky Phone Menu Options & Dial Code Shortcuts
- 6 Ordering or Switching to Sky
- 7 About Sky