LastMinute.com Customer Service Contact Number

The LastMinute.com customer services helpline can be contacted by phone: Open Monday-Friday – 8:00 AM-5:00 PM.

Closed
*Calls to 0871 numbers cost 13p per minute plus your phone company’s access charge. This is a call connection service, the official phone numbers can be found on the official website or the public domain at no cost. we are not associated or affiliated with any of the companies or government agencies listed on the website, trademarks are property of their respective owners.

LastMinute.com Customer Service Hours

The Last Minute customer services team is available to take your call Monday-Friday – 8:00 AM-5:00 PM. Holiday availability may differ.

DayOpenClosed
Monday8:00 AM5:00 PM
Tuesday8:00 AM5:00 PM
Wednesday8:00 AM5:00 PM
Thursday8:00 AM5:00 PM
Friday8:00 AM5:00 PM

Tips for Contacting LastMinute.com

• Remember to have the necessary details with you when you call Last Minute contact number. This will be your confirmation, booking or reservation number, your personal details, the details of the card you used when you made the booking and other information that you think you might need.

• Listen carefully to the automated voice prompting service at LastMinute.com customer service and choose from the menus you are presented with. From there you can be directed to the right person to deal with your query.

• Please treat the LastMinute.com helpline staff with their due courtesy. They are well trained individuals who will not stand for verbal abuse.

Frequently Asked Questions

How do I make a reservation?

Making a reservation is easy. From the website, choose your destination, dates, type of rooms and any other filter you might require – and LastMinute.com will show you a list of your options.

If you are having trouble with using the website, please call the LastMinute.com phone number and speak to an agent who will guide you through the process.

What if I haven’t received a confirmation email?

If you made your booking and still didn’t receive a confirmation email, please check your junk/spam folder. If you still don’t see it, please call the LastMinute.com telephone provided here and speak to an advisor who will confirm your booking and resend the email.

Can I cancel my room?

Some hotels will charge a fee for a cancellation and LastMinute.com is required to pass that charge on to you. You can usually avoid this fee by not canceling too late and avoid it altogether by check with the hotel before you make your reservation. It will give the information on the hotel’s details page.

LastMinute.com Customer Service Phone Menu Options & Dial Code Shortcuts

Get through the automated phone messaging system fast for All Products Except Holidays and Spa Customer Service.

Menu OptionDial Code
New Booking1
Flight Only Bookings11
Flight to The UK or Other European Destinations111
USA or Canada112
Rest of the World113
Hotel Only Bookings12
Hotel in London121
Hotel Anywhere Else in The UK or Europe122
City Breaks Including Dubai, Las Vegas and Marrakesh13
City Breaks in Europe131
Rest of The World132
Holidays14
Group Booking of More Than 9 People15
Car Hire16
New Reservation161
Existing Reservation162
You Are at the Rental Desk163
You Have Returned Your Rental Car164
Gifts, Theatres and Event Bookings17
Spa171
Experiences172
More Information or Purchase a Voucher1721
Already Have a Voucher And Would Like Some Help1722
All Other Enquiries172 [Hold]
Anything Else Including Theatre173
Existing Bookings2
Flight Bookings21
Travelling Within The Next 48 Hours211
Cancellation or Amendment212
Any Other Enquiry213
Package or City Break Bookings22
Travelling Within The Next 48 Hours221
Cancellation or Amendment222
Any Other Enquiry223
Hotel Only Bookings23
Holidays24
Car Hire Only25
Any Other Booking Including Theatre And Lifestyle26
Spa261
Experiences262
More Information or to Purchase a Voucher2621
You Already Have a Voucher And Would Like Some Help2622
All Other Enquiries262 [Hold]
Anything Else Including Theatre263

About LastMinute.com

LastMinute.com is an online holiday and travel retailer that was started in 1998 and is part of the “dot com” boom. The original concept was to offer late deals online as this was where discounts could be typically found.

In less than two years LastMinute.com has over half a million regular subscribers and it expanded to include gifts, travel and entertainment.

It floated on the London Stock Exchange in March 2000 after having raised $31 million from seven investors such as Bass Hotels & Resorts, BAA, Sony Music Entertainment, Starwood Hotels, priceline.com, Vivendi’s Viventures and Mitsubishi. Shares opened at 380p giving the company a value of over half a billion pounds sterling. The price went up on the first day and at it’s peak the company was valued at £768 million – before it came back down to 492.5p per share.

The company was acquired by Sabre Holdings in 2005 in a deal valued at £577 million.

Postal Address

3rd Floor
1 Church Road
Richmond
Surrey
TW9 2QE
United Kingdom