HSBC Bank Customer Service Contact Number

The HSBC customer services helpline can be contacted by phone: Open 7 Days a Week – 8:00 AM-10:00 PM.

Customer Service is OpenHelpline is Open
*Calls to 0871 numbers cost 13p per minute plus your phone company’s access charge. This is a call connection service, the official phone numbers can be found on the official website or the public domain at no cost. we are not associated or affiliated with any of the companies or government agencies listed on the website, trademarks are property of their respective owners.

HSBC Customer Service Hours

The HSBC helpline is available to take your call 7 Days a Week – 8:00 AM-10:00 PM. Holiday telephone hours may differ.

DayOpenClosed
Monday8:00 AM10:00 PM
Tuesday8:00 AM10:00 PM
Wednesday8:00 AM10:00 PM
Thursday8:00 AM10:00 PM
Friday8:00 AM10:00 PM
Saturday8:00 AM10:00 PM
Sunday8:00 AM10:00 PM

Tips for When You Contact HSBC

• Remember to have your banking details with you before you dial the HSBC phone number. This will include your debit card, account number, personal and security information and will possibly require you to give some information from a recent transaction on your account.

• When you get through to the HSBC helpline, you will hear an automated service that will guide you through an array of menus in order to select the correct department you need to be transferred to in order for your query to be dealt with in the quickest way.

• Please be clear and concise with the HSBC telephone banking customer care staff. It is a good idea to have the details of your query written down if it’s complicated. Then cross off the points are they are resolved with the advisor.

Frequently Asked Questions

What is a HSBC Advance Account?

The Advance Account from HSBC is a current account with some great benefits – such as the following:

• £200 in your account when you switch and stay (conditions apply)
• Reduced booking fees on the mortgage range (Standard)
• Great rates on savings accounts
• An overdraft when you open the account (£1000 at least)
• Global cash withdrawls
• Overdraft rate of 17.9% EAR

What investments can I choose?

HSBC has everything from ISA’s to sharedealing available to it’s customers. For the best choice for you, call the HSBC contact number listed on this page and select the “investment” options from the voice menu. (Note that this website does not offer investment advice).

What is Apple Pay?

Apple Pay is a new product or way of payment brought to you by Apple Inc. You can now pay in stores using your Apple Watch or iPhone. You will need to add your account to your wallet on Apple Pay, and you will then be able to use this transaction service. Call the HSBC bank number to find out more or go online.

HSBC Car Insurance Enquiries (Existing customers) Phone Menu Options & Dial Code Shortcuts

Get through the automated phone messaging system fast for Car Insurance Enquiries (Existing customers).

Menu OptionDial Code
New Windscreen Claim1
Discuss a New Claim2
Vehicle Fire or Theft21
Accidents Where no Other Vehicle Was Involved22
Windscreen Claim23
All Other Claims24
Existing claim3
Hire Car31
Discuss Your No Claims Discount32
Speak to Your Insurer About Your Claim33
Report a Change to Your Policy34
All Other Enquiries35

HSBC Home Insurance Enquiries (Existing customers) Phone Menu Options & Dial Code Shortcuts

Get through the automated phone messaging system fast for Home Insurance Enquiries (Existing customers).

Menu OptionDial Code
Existing Claim1
New Claim2

HSBC Mortgage Enquiries Phone Menu Options & Dial Code Shortcuts

Get through the automated phone messaging system fast for Mortgage Enquiries.

Menu OptionDial Code
Fixed Rate Maturing Mortgage Customers For The Currently or in The Future1
All Other Mortgage Enquiries2

HSBC Home Insurance – Cancellations Phone Menu Options & Dial Code Shortcuts

Get through the automated phone messaging system fast for Home Insurance – Cancellations.

Menu OptionDial Code
Home Insurance Quotes For New Customers11
Enquiries About Existing Home Insurance1

HSBC Travel Insurance Phone Menu Options & Dial Code Shortcuts

Get through the automated phone messaging system fast for Travel Insurance.

Menu OptionDial Code
Travel Insurance2
New Quote21
Enquiries About Your Travel Insurance22

About HSBC

HSBC is the world’s fourth largest bank with an asset value of $2.67 trillion. They are a British bank with it’s head office in London. The bank was founded in 1865 in Hong Kong and Shanghai. The domestic markets for HSBC are still Hong Kong and the United Kingdom.

It has over 6000 offices in over 70 countries worldwide and runs banking services as well as offering an array of financial services to around 60 million clients.

HSBC specialises in Global banking and markets, Commercial banking, Investment banking, Retail banking, Wealth management and Global private banking.

HSBC is listed on both the London Stock exchange (reference) and the Hong Kong stock exchange – making it the sixth largest public company in the world.

Postal Address

8 Canada Square
London
E14 5HQ
United Kingdom