Amazon Customer Service Contact Number

The Amazon customer services helpline can be contacted by phone: Open Monday-Friday – 8:00 AM-9:00 PM and Saturday-Sunday 9:00 AM-6:00 PM.

Closed
*Calls to 0871 numbers cost 13p per minute plus your phone company’s access charge. This is a call connection service, the official phone numbers can be found on the official website or the public domain at no cost. we are not associated or affiliated with any of the companies or government agencies listed on the website, trademarks are property of their respective owners.

Amazon UK Customer Service Hours

The Amazon customer service UK team is available to take your call Monday-Friday – 8:00 AM-9:00 PM and Saturday-Sunday 9:00 AM-6:00 PM. Holiday help hours may vary.

DayOpenClosed
Monday8:00 AM9:00 PM
Tuesday8:00 AM9:00 PM
Wednesday8:00 AM9:00 PM
Thursday8:00 AM9:00 PM
Friday8:00 AM9:00 PM
Saturday9:00 AM6:00 PM
Sunday9:00 AM6:00 PM

Tips for Contacting Amazon

• Before you contact Amazon customer services, remember to have all of your necessary details with you. This will include your Amazon contact number or reference number. Also have any product details that you are enquiring about or returning, to hand.

• Listen carefully to the automated Amazon contact number customer service message and follow the instructions that will get you through to the correct department quickly. Advisors are trained to deal with enquiries especially within specific departments, so ensure you get the right one.

• Understand that issues you might have could be in no way related to Amazon or any of it’s staff. Many products available on Amazon (in fact most), are sold by third party retailers and manufacturers. For this reason, Amazon helpline may be refer you to the actual company or person that sent you the item(s).

Frequently Asked Questions

Why can’t I see any tracking information?

• Particular items, such as standard delivery goods, aren’t trackable.
• In the case of third party sellers, many don’t provide a tracking service.
• There could be a delay in updating the tracking database with your order information.

How do I track my order?

You have 2 options when tracking your parcel(s).

You can go online to your account on the Amazon.co.uk website and locate the tracking option from the orders page, or alternatively, you can call the Amazon telephone number provided here and have your account details to hand to track the order with an advisor.

Help? My parcel is missing!

Before declaring your parcel as missing and dialing the Amazon phone number, make sure that it is marked as delivered on your account, that someone didn’t accept it for you, that it’s not in an alternative place like a porch or a wheelie bin and make sure you can’t see a note from the delivery driver.

Making Payments Online

The company has made it easy for customers to pay for their purchases; they can do so from the website or the mobile site at the comforts of their home. It is guaranteed secure, fast, and easy. You can make sure that you are transacting with legit sellers and lessen your exposure to online theft and fraud.

You can take advantage of sales even if buyers do not wish to register or input their credit card details. The customer can browse and checkout without leaving the website. It will help bring down the cost if you accept payments for the business with low pricing per transaction. This ensures that there are no hidden fees, and absolutely no other charges for use, setup, or even cancellation. In effect, this will help you bring down the costs, protect your business and grow it with the fraud protection that is assured in the price of each and every transaction.

What is Amazon Prime?

With Amazon Prime, you can now have access to thousands of TV programs and movies with the aid of Prime Video membership. You can have access to millions of songs with Prime Music, so what more can you ask for? You can also have the ability to store vast amounts of images or obtain a 30-minute early bird access to Lightning Deals and not to mention the fact that you get to enjoy unlimited one-day delivery for millions of items listed on the site. A prime membership costs £79 annually, but you may cancel it at anytime, plus you can have a 30-day free trial at absolutely no cost to you.

How can you sell on Amazon?

With this online ecommerce selling platform you can place your products in front of millions of customers. Selling enables you a free three months of subscription. If you sell with them, you can ensure that buyers will easily find you online, get your brand across millions of customers, and make sure buyers have 100% great shopping experience and that they are protected from any online fraud or scamming. The inventory makes sure you have adequate stocks for your valued customers.

What is Amazon FBA?

FBA will offer you access to the best logistics with super fast and free delivery options for your purchases. FBA products are available on Prime so it is easy for you to have access to millions of customers the world over. FBA is included with your online account and it allows you a convenient pay per use without any minimum inventory restrictions. You can reach millions of loyal customers with heightened visibility for all of your online products.

Amazon Kindle Phone Menu Options & Dial Code Shortcuts

Get through the automated phone messaging system fast.

Menu OptionDial Code
Registration And payment set up1
Trouble connecting to Wi-Fi2
Question About Damaged Kindle or You want a Replacement3
Questions about Kindle books, subscriptions and all other issues4

About Amazon UK

Amazon is an American technology and retail company based online that has become internationally popular, especially in the UK, and dominant in several online markets.

Started as an online book shop in 1994 by Jeff Bezos, it’s marketing strategy has always been to acquire a substantial market share as a priority over immediate profit. This has been a successful venture that has included a long list of acquisitions in an attempt to eradicate competition. The most notable here in the UK in it’s early days would be bookpages.co.uk – which when purchased in 1998, became amazon.co.uk.

Moving on from books, Amazon began selling CD’s, DVD’s and then moving into electronics, appliances, furniture, toys and food. With an expansion of it’s server base and capabilities, Amazon began selling MP3’s and eventually (with the purchase of Lovefilm), became an online streaming service too.

Amazon are also considered a tech company because they produce their own consumer electronics such as tablets, Fire TV and Kindle e-books. They now also provide a “Cloud” service and continue to evolve as a retailer and technology giant.

Postal Address

Amazon UK
1-9 The Grove
Slough
SL1 1QP