Amazon Instant Video Customer Service Contact Number

The Amazon Instant Video customer services helpline can be contacted by phone: Open Monday-Sunday – 06:00 AM-12:00 AM.

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Amazon Instant Video Customer Service Hours

Monday8:00 AM11:59 PM
Tuesday8:00 AM11:59 PM
Wednesday8:00 AM11:59 PM
Thursday8:00 AM11:59 PM
Friday8:00 AM11:59 PM
Saturday8:00 AM11:59 PM
Sunday8:00 AM11:59 PM

Formerly called the Amazon Unbox aka Amazon Video on Demand, and now Amazon Instant Video is such a hit in the UK and the rest of Europe. The firm is an online streaming video on demand service from the same e-commerce shopping company. They offer TV shows and movies for rental or purchase. Viewers can have select titles at absolutely no cost to them if they are Amazon Prime subscribers, an initiative that was frowned upon by some UK subscribers as this offer comes with a non-negotiable sixty one percent increase on their current subscription fee.

Like their staunch competitors, they have provided all exclusive content packages to their valued customers. Not too long ago, they were able to get hold of a multi-year licensing tie-up with the very popular video content provider – HBO.

Amazon Instant Video Customer Service Contact Number

If you want to know more about their packages and latest offerings, or if you have any questions regarding your subscription, you can call their customer service contact number at for more information. They are available 24/7.

Before the year ends, they are planning on launching a new Instant Video app for the Apple TV this December 2015. This program will bring the top notch streaming service to another third party platform like the Apple TV. The video on demand service is one of the few video streaming services out there which are yet to be accessible on a fourth generation Apple TV.

For their part, the company did not offer any reason or alibi for the delay. It has not been remiss to support various platforms in the past. Nevertheless, they have now made the service available on almost all popular platforms conceivable such as Roku, PS3, PS4, Xbox 360, iOS, Xbox One, Wii, Wii U, and other select smart TVs. The company also featured an added benefit of becoming tagged into Prime, the company’s one day delivery services is available for only ninety nine dollars annually, which is absolutely free if you are a Prime member.

Device Compatibility

The video streaming service is currently available on so many compatible devices and this can range from smart TVs and Blu ray players such as 2010 and later models. The Samsung and LG TV models and not to mention popular video gaming consoles like the PS 3, PS 4, Xbox 360, Xbox One, Wii, Wii U, and other various handheld devices such as the iPad, iPhone, Android tablets, phones, Kindle Fire tablets and even the Fire Phone from the same company. The service is even accessible on streaming devices like the Roku, Amazon Fire TV, and more. The application for iOS devices is compatible and will surely work with an Apple TV via the AirPlay.

Video Content Quality

The video content quality will generally have to vary with the device, but generally it supports as much as 1080p High Definition streaming with five point one Dolby Digital or Dolby Digital Plus audio. For the select video content that is only accessible by procurement, the HD choice is given for an added cost which is very minimal. They also support 4K UHD as well as High Dynamic Range streaming, beginning with its original content.

What You Will Need

This service is as of this writing is available to residents of the United States, United Kingdom, and other countries. You can find out more about the availability of the service on their main website. Their members can stream via the World Wide Web with the aid of an HTML5 player available on Chrome, IE11, Microsoft Edge browsers, and even thru Microsoft Silverlight in Firefox. It can also be played on various TV models from LG, Samsung, and other smart tv sets and including Blu ray players.